We're Hivel, and we're on a mission to revolutionize the multi-billion dollar developer productivity space. Think of us as the cool kids' table in the global startup cafeteria. We're growing fast, pushing boundaries, and having a blast while doing it.
We are a US-based startup with product and development based out of India. We are building in India for global markets, using the Silicon Valley exposure of our founder, advisors, and investors from top companies like Uber, Square, Microsoft, and Amazon. We are based out of Hyderabad but are open to remote team members as long as they can travel occasionally.
We're excited to welcome a Customer Success Associate to our expanding team! If you're someone who thrives on versatility and enjoys interacting with clients while collaborating closely with our tech and customer success squads, this role is tailor-made for you. Join us on the thrilling 0-1 journey as we enhance our client experience and partner with the tech team to shape optimal product features, all while independently tackling most technical support challenges. This position offers an exhilarating opportunity for individuals eager to leverage their technical expertise and people skills to forge meaningful connections with Engineering leaders.
If you got to this point, we hope you're feeling excited about the job description you’ve just read! Even if you don't feel that you meet every single requirement, we still encourage you to apply. We're eager to meet people that believe in Hivel’s mission and can contribute to our team in a variety of ways – not just candidates who check all the boxes.
As an equal opportunity employer, we do not discriminate based on race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, protected veteran status or any other legally-protected characteristic